Consulting and Other Experience

 

Current

 

• Providing with advisory on implementing COBIT to a MNC.

• Providing with advisory on EU GDPR implementation to a MNC.

• Developing a Cloud Audit course for an accreditation body.

• Kick starting COBIT 5, EU GDPR and Cloud Security (combined) consulting assignment for a US based IT service provider.

 

Recent

 

• Engaged in a COBIT 5 assessment and implementation consulting with the second-largest India-based IT services company.

• Delivered an ITIL Expert series of training in the USA for a European conglomerate.

• Engaged in delivering a series of ITIL sessions for a Duabi Govt organisation

• Delivered a SOx, COSO and SSAE16 training for a global US IT major.

• Extended consulting services to a leading French investment bank in establishing Service Desk using ITIL framework

• COBIT 5 Assessment for a UAE Govt enterprise in Dubai.

• Engaged in Information Security and IT Service Management process definitions and implementation with a global telecom giant (ISO27001:2013 & ISO20000)

• Engaged in Information Security process definitions and implementation for a US based application services and data center management company (ISO27001:2013)

 

Past

 

• Have created and rolled out strategy for the IT business unit for a multinational consumer electronics and home appliances giant which included the following:

  • Implemented agile processes for a European major and was an Agile Coach.

  • COBIT framework implementation and assessment

  • ITSM Implementation based on BS15000 / ITIL

  • BS15000 & ISO27001 certification activities

  • Consulting on ISO 9001:2000, ITSM/ITIL, ISMS, CMMi, PCI-DSS

  • Redefinition of QMS for IT.

  • Lead CMMi Level 5 implementation for Information Systems Group, Part of SEPG

  • Introducing Agile concepts and enable Agile Scrum methodology implementation

  • Sarbanes Oxley control audit and process definitions, SOx Control Checks

  • EFQM Implementation (Relevant to IT Dept.) as part of Business Excellence initiative

  • Balanced Scorecard Derivation and Implementation

  • Audit planning and scheduling.

  • Plan disaster recovery actions and Data Backup processes for IT Dept. / Organization.

  • Metrics definitions and tracking

  • Project Plan, Process Definitions, Audits

  • Conduct Risk Analysis (System Implementation, Business, IT, Projects)

  • Failure data analysis in detail for formulating and implementing corrective and preventive actions in the process area. (CAPA), Root Cause Analysis of incidents

  • Define and initiate six sigma projects for process improvements.

  • QMS metrics and deliverables definition and performance monitoring.

  • IT Project management

  • Review IT Strategy for alignment with corporate business strategy.

  • Cost reduction in support services

  • Service level agreements (OLA & SLA)

  • Preparation of the team for CMMi Level 5 assessment

• Created IT Roadmap for a global healthcare IT organization

  • Established the entire quality related activities and define quality strategy for the US based healthcare major in India and rolled out. Coordinated with World Headquarters and work globally to deploy quality projects. Initiated quality consulting for global units in coordination with World Head Quarters.

• Conducted countrywide audit on IMS based on ISO27001, TL9000 and OHSAS18001 for a telecom major in India.

• Established QMS for a telecom giant in India.

• Established information security framework for

  • An energy major in India

  • A global IT company

  • For an image processing major for IT

  • For a global telecom hardware company

• Established SDLC framework based on CMMi for –

  • An Indian MNC

  • A global telecom support organization

• Established IMS framework based on ISO9001, ISO14001, OHSAS18001 and successfully taken the organization based out of UAE through external audit.

• Worked with a logistics MNC in establishing IMS based on ISO9001, ISO14001, OHSAS18001 and SA8000.

• Was engaged with a petroleum giant in the middle east defining their IT governance framework based on COBIT & ValIT

• Provided with a strategy to the IT division of a multi speciality hospital chain to select the right IT solution for their information management across the corporation and rolled out

• Defined metrics framework and performance criteria to support the business vision for one of the European IT clients.

• Designed, developed, organized and delivered public/corporate trainings on different subjects which include ITIL V3, PRINCE2, COBIT, ISO27001:2005, ISO9001:2008, SOX  &  Internal Auditing & Implementation, Documentation, Risk Management, CMMi etc.